Introduction
Welcome to Cobber Casino. Cobber Casino (“we,” “our,” or “us”) controls and is responsible for your personal data. This Privacy Policy describes how we collect, use, share, and protect information when you access our online casino services. It applies to all users from Australia and governs data processing in accordance with the Australian Privacy Act 1988.
Information We Collect
Personal Data
- Name, date of birth, and contact details (email, telephone)
- Residential address and proof of identity
- Payment and billing information
Technical Data
- IP address and device identifiers
- Browser type, operating system, and session logs
- Cookies and similar tracking technologies
How We Use Your Information
We use your data for various purposes:
- Account Management: To open and maintain your gaming account.
- Payments: To process deposits, withdrawals, and transactional records.
- Legal Compliance: To meet licensing requirements under our Curaçao license.
- Fraud Prevention: To detect and prevent unauthorized or illegal activities.
- Marketing: To send promotional offers and updates. You may opt out at any time by contacting us or following the unsubscribe instructions in our messages.
Legal Basis for Processing
We handle personal data under the Australian Privacy Act 1988. Where applicable, we also adhere to international standards such as the GDPR for users within the EU/EEA. Our lawful bases include contract performance, legal obligations, and legitimate interests in securing our platform and improving user experience.
Data Sharing
We share data only with:
- Payment processors and banking partners
- Know Your Customer (KYC) and identity verification providers
- Regulatory and licensing authorities
We do not sell your personal information to third parties.
Data Retention
Your data is retained for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes. Typically, we store account records and transaction histories for a minimum of five years in accordance with regulatory requirements.
Your Rights
You have the right to:
- Access and receive a copy of your data
- Correct or update inaccurate information
- Request deletion or restriction of processing
- Obtain data portability
- Object to processing based on legitimate interests
Cookies
We use cookies to personalize your experience and analyze site usage. For details, please see our Cookie Policy.
Security
We implement strong encryption, secure servers, and staff training to safeguard your information against unauthorized access, alteration, or disclosure.
Contact & Updates
If you have privacy inquiries or wish to exercise your rights, please contact us at [email protected]. We may update this policy periodically; changes become effective upon posting.